Job Description
Job Summary
- The Group HRM is responsible for overseeing the human resources function across the group.
Principal Duties And Responsibilities
Recruitment, Selection & Onboarding:
- Develop and execute recruitment strategies to attract top talent.
- Create job descriptions and specifications based on organizational needs.
- Coordinate and conduct interviews, assessments, and reference checks.
- Oversee onboarding processes, including orientation and integration programs.
- Establish talent pipelines through partnerships with educational institutions and professional networks.
Compensation & Benefits:
- Design compensation structures aligned with industry standards and organizational budget.
- Manage payroll processes in collaboration with the finance team.
- Ensure accurate and timely salary disbursement and benefits administration.
- Develop and review employee benefits packages, including health, pension, and other incentives.
- Conduct periodic salary benchmarking to ensure competitiveness.
Performance Management:
- Implement performance appraisal systems to regularly assess staff performance.
- Facilitate goal-setting sessions and create personal development plans.
- Provide coaching and feedback to employees and supervisors.
- Develop KPIs and performance metrics that align with organizational objectives.
- Manage underperformance through structured improvement plans.
Statutory Compliance:
- Ensure compliance with all relevant labor laws and regulations.
- Maintain updated knowledge of legal requirements and inform the organization of changes.
- Manage legal risks related to employment and workforce policies.
- Oversee health and safety compliance in collaboration with the operations team.
- Implement procedures for addressing grievances and complaints.
HR Data & Information Systems:
- Maintain accurate employee records and update Human Resources databases regularly.
- Use Human Resources information systems to generate reports on workforce metrics.
- Ensure data security and confidentiality of employee information.
- Monitor attendance, leave management, and other Human Resources processes through digital systems.
- Analyze Human Resources data to inform strategic decisions.
Retention & Separation:
- Develop retention strategies to maintain a motivated workforce.
- Ensure seamless transitions for each position, ensuring the handover process transfers all documents and tools effectively.
- Conduct exit interviews and analyze trends to reduce turnover.
- Manage employee resignations, terminations, and retirements professionally.
- Implement offboarding processes that maintain positive relationships.
- Provide post-exit support and maintain alumni networks where appropriate.
Employee Relations & Conflict Management:
- Foster a culture of teamwork, respect, and collaboration.
- Mediate conflicts promptly and professionally.
- Train staff on conflict resolution techniques and communication skills.
- Support team leaders in fostering positive work environments.
Qualification & Experience
- Bachelor’s or Master’s Degree in Human Resources, Business Administration, or related field.
- Minimum of 8 years in Human Resources leadership, preferably in both NGO and corporate settings.
- Strong knowledge of labor laws, compliance, and Human Resources best practices.
- Proven experience in talent acquisition, employee engagement, and performance management.
- Excellent interpersonal, leadership, and conflict resolution skills.
- Proficiency in Human Resources management software and data analysis tools. Performance Indicators:
- Recruitment and retention of high-performing talent.
- Employee satisfaction and engagement levels.
- Compliance with labor regulations and internal Human Resources policies.
- Efficiency of onboarding and retention processes.
- Accuracy and relevance of Human Resources data and reporting.