• Application Deadline:
• Position: Customer Service Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 3 years



• Location Lagos




• Job Field Customer Care 
  
  

Responsibilities

• Handle and resolve customers’ complaint


• Attend to customers’ enquiries


• Build good rapport and maintain relationship with clients


• Increase company’s sales target through customer retention


• Handle numerous orders and process them on time


• Meet monthly sales target.

Requirements

• 2-3 years experience.


• Good communication and interpersonal skills


• Self-confidence


• Flexible and willing to learn


• Smart and presentable


• Social media savvy


• Strong negotiation/convincing skill


• Attention to details


• Ability to work under pressure and multitask


• Product knowledge


• Problem-solving and empathetic skills.