• Application Deadline: Fri, 30 May 2025 00:00:00 GMT
• Position: IT Support Officer



• Job Type Full Time



• Qualification Secondary School (SSCE)



• Experience 1 - 2 years



• Location Nigeria




• Job Field ICT / Computer 
  
  

Duties / Responsibilities

• Coordinate with dispatch for daily appointments


• Carry material and stage for installer at the customer's' premises.


• Guide, coordinate and oversee fellow installers.


• Assist with accessories and device collection from assigned stock pick up point as needed.


• Assist with the completion of tasks within allotted time frame


• Review paperwork with customers where needed.


• Wear all identification, safety and courtesy equipment at all times.


• Educate customers about benefits and up-sell to customers add on sales products


• Educate customers on the features and functionality of installed products


• Test electrical equipment or systems to ensure proper functioning of routers and service.


• At times, crawl into small spaces, work in all climates and remain physically fit.


• Maintain installation tools and equipment in safe working order.


• Assist in the removal and installation of materials in customer’s premises.


• Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries.


• Provide Reports of Works done with the corresponding Time sheet for daily submission.

Requirements

• Minimum of High School Diploma, Trade School Diploma.


• Degree in IT or Engineering (preferred)


• 1 - 2 years Previous trade experience is a plus


• Strong troubleshooting abilities


• Splicing and racking abilities


• Managing multiple requests and complexities


• Onboarding of new clients utilizing


• Working in non-traditional spaces such as roofs or basements.


• Hands-on experience installing and adjusting the equipment involved is preferred


• Exposure to working in strenuous fields or environments.