• Application Deadline: Sat, 7 Jun 2025 00:00:00 GMT
• Position: Customer Service Assistant



• Job Type Full Time



• Qualification BA/BSc/HND , NCE , OND , Secondary School (SSCE)



• Experience 1 - 2 years



• Location Lagos




• Job Field Customer Care 
  
  

Job Description

• Greet and assist customers in a friendly and professional manner, in person, by phone, or online.


• Respond to customer inquiries, complaints, and feedback promptly and effectively.


• Process sales transactions, returns, and exchanges accurately using point-of-sale systems.


• Maintain up-to-date knowledge of products, services, and promotions to assist customers effectively.


• Handle and resolve issues to ensure high levels of customer satisfaction.


• Keep records of customer interactions and update customer accounts as needed.


• Collaborate with team members and other departments to ensure smooth service delivery.


• Maintain a clean and organized service area and adhere to company policies and procedures.

Requirements

• Candidates should possess an HND / OND or SSCE / GCE / NECO qualification with 1 - 2 years work experience.


• Must reside within the axis of Ago Palace Way, Okota, Lagos State.