To carry out specific first level supervisory and coaching activities within the cinema to ensure that the both company’s and operations best practice standards are maintained to the highest level
To supervise Team Members, maintain effective systems, processes and facilities to ensure a high level of guest service
To supervise and maintain Health and Safety processes at all times to ensure the safety of all employees and Guests
To review and appraise team performance, identify training needs and seek opportunities for coaching and carrying out training activities
To organise and set up the daily retail operation within the cinema so as to maximise revenue and to prevent and minimise loss of retail stock
To contribute to the efficiency of the cinema operation by the effective planning and organising of resources
To ensure the security of cash at all times through the supervision and training of Team Members in policies and procedures.
To assess the condition of the cinema and company property by carrying out appropriate checks and reporting to the management team/duty manager
To inform and communicate effectively with Team Members and provide feedback to the management team on both cinema and team performance
To carry out other reasonable tasks as delegated bythe duty manager
Qualifications
The right candidate must have a minimum of a bachelor’s degree from a recognized university
Minimum of 2 years in operations management at a supervisory level (retail experience preferred)
Excellent customer relationship and management.
Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.
He/ She must have the ability to keep abreast of the trend in this field of expertise and make practical application of specialized knowledge in everyday situation.
Excellent report writing and presentation skills
Good Microsoft Office, excel and power point usage
A deep understanding of Health and Safety regulation.
Have a mastery of financial principle.
Should display a good knowledge of operations management.