Sales Dispatcher at PZ Cussons

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
11 hours ago

Additional Details

Job ID
132095
Job Views
23

Job Description






Job Responsibilities




  • Order Management: Receiving and processing sales orders, verifying their accuracy, and preparing dispatch documentation.

  • Route Planning and Optimization: Planning efficient delivery routes for dispatch riders or vehicles, considering factors like traffic, distance, and delivery deadlines.

  • Dispatch Coordination: Supervising the loading and unloading of goods onto delivery vehicles, ensuring proper handling and safety procedures are followed.

  • Delivery Tracking and Reporting: Monitoring the progress of deliveries, providing updates to relevant parties (sales teams, customers), and maintaining accurate records of dispatched items.

  • Inventory Management: Maintaining records of stock levels, ensuring accurate inventory counts, and reporting any discrepancies or damages.

  • Customer Service: Providing excellent customer service during deliveries, addressing any inquiries or concerns, and ensuring customer satisfaction.

  • Equipment Management: Ensuring the proper maintenance and roadworthiness of dispatch vehicles, and reporting any issues or damages.

  • Safety Compliance: Ensuring all dispatch operations adhere to safety regulations and company policies



Qualifications & Experience




  • Possess a university degree, in any discipline, preferably in Business Administration.

  • Possess two to three years’ experience within a reputable FMCG / multinational company.

  • Be a computer expert especially in MS Word, Excel and Power point.

  • Have strong numerical skills.

  • Excellent oral and written communication skills.

  • Be a team player with the ability to drive the team to unsurpassed success.

  • Be mobile and willing to be flexible in terms of location.

  • Driving license is a must



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