State Head - Merchant Acquiring at FairMoney

Job Overview

Location
Lagos, Jigawa
Job Type
Full Time
Date Posted
5 hours ago

Additional Details

Job ID
132948
Job Views
23

Job Description







  • The State Head for Large Merchant Acquisition will spearhead the acquisition efforts for high-value merchants across various key sectors, focusing on those with a minimum monthly turnover of N6 million per terminal and N30 million per month.



Key Responsibilities:




  • Industry Focus: Lead merchant-acquiring efforts in key sectors, including but not limited to transportation, travel agencies, luxury bus operators, logistics, courier services, and ride-sharing platforms (e.g., Bolt & Uber)

  • Relationship Building: Develop robust relationships with top merchants in the targeted sectors, fostering connections with key decision-makers

  • Team Management: Oversee a team of Key Account Managers responsible for acquiring and managing large merchants within the designated verticals

  • Network Development: Leverage an extensive network to identify opportunities, understand merchant needs, and promote the organization's solutions for mutual satisfaction

  • Industry Engagement: Actively participate in industry-related events to expand relationships with key merchants, staying updated on sector trends and challenges

  • Association Partnerships: Collaborate with major associations within the targeted verticals to facilitate merchant acquisition and strengthen industry connections

  • Key Account Maintenance: Manage relationships with key accounts, ensuring their satisfaction and promptly addressing any concerns

  • Complaint Resolution: Timely resolution of merchant complaints, ensuring high customer satisfaction

  • Network Expansion: Continuously build networks within the assigned verticals, identifying new opportunities for merchant acquisition

  • Product Knowledge: Develop a comprehensive understanding of the organization's products and services, guiding others and effectively communicating value propositions to merchants



Requirements




  • Bachelor's Degree in Sales and Marketing or related fields

  • 8-10 years of experience in Merchant Business within Fintech or a Commercial Bank, with a focus on managing large merchants

  • Strong communication and interpersonal skills

  • Proven track record of success in key account management, preferably within the fintech industry

  • Experience in managing high-performing sales teams

  • Flexibility, result-oriented mindset, and a strong work ethic

  • Self-motivated and capable of working independently to meet and exceed sales targets

  • Previous experience in Customer Service is a plus



Benefits




  • Private Health Insurance

  • Performance Bonus

  • Pension Plan

  • Training & Development



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