Job Description
Job brief
We are seeking a dynamic, organised, and creative individual to join our team as a Receptionist and Social Media Coordinator. This role combines front-office duties, administrative support, and the responsibility for managing and creating content for the company’s social media platforms.
Responsibilities:
- Develop, create, and schedule content for social media platforms that align with the company’s brand and marketing objectives.
- Engage with followers and respond to inquiries promptly, maintaining a positive brand image.
- Monitor and analyse social media trends and competitors to ensure our content stays relevant and engaging.
- Track and report on social media metrics, creating regular reports on engagement, reach, and campaign effectiveness.
- Coordinate with the marketing team to ensure alignment with marketing strategies and goals.
- Organise and manage social media campaigns, contests, and promotions.
- Ensure consistent branding and messaging across all social media platforms.
Skills and Qualifications
- HND/BSc in Office Administration, Social Media Marketing, or a related field is preferred.
- Minimum of 2years of proven experience as a Social media manager
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and social media platforms and management tools (Facebook, Instagram, LinkedIn, Twitter).
- Strong written and verbal communication skills with a creative and engaging writing style.
- Knowledge of basic social media analytics and reporting.
- Ability to prioritise and manage multiple tasks in a fast-paced environment.
- Strong attention to detail, organisational skills, and problem-solving abilities.
- Creative, with the ability to think outside the box for social media content.
- Ability to work collaboratively in a team environment.