Job Description
Job Summary
- We are seeking a highly skilled and customer-focused Retail Finance Manager to manage and facilitate financing solutions for our automobile buyers.
- The ideal candidate will oversee credit processes, assess risks, build partnerships with financial institutions, and ensure smooth loan approvals while driving customer satisfaction and vehicle sales.
Key Responsibilities
- Facilitate auto-loan financing options for retail buyers in collaboration with banks, microfinance institutions, and other lending partners.
- Conduct credit risk assessments, credit appraisals, and loan structuring to ensure high-quality loan portfolios.
- Manage and monitor customer loan applications, ensuring timely approval, disbursement, and compliance with internal and regulatory requirements.
- Develop partnerships with financial institutions to expand financing options for customers.
- Implement credit policies, SOPs, and risk management frameworks to minimize defaults and maintain a healthy portfolio.
- Track loan performance, monitor NPL/PAR ratios, and oversee recovery efforts where necessary.
- Support the sales team by designing financing packages that make products more accessible to customers.
- Provide financial advisory support to customers, guiding them on loan products, interest rates, repayment plans, and eligibility requirements.
- Generate reports on loan origination, approval rates, repayment performance, and credit risk exposure for management decision-making.
- Ensure strict compliance with company policies, industry regulations, and lending guidelines.
Qualifications & Experience
- Bachelor’s degree in Finance, Banking, Accounting, Business Administration, or related field (Master’s degree/MBA is a plus).
- Professional certifications in Credit Risk, Banking, or Risk Management (e.g., RIMAN, CIBN) are an added advantage.
- Minimum of 7–10 years’ experience in credit risk management, retail financing, consumer lending, or microfinance.
- Proven track record of loan portfolio management with low non-performing loan (NPL) ratios.
- Strong understanding of credit risk assessment, regulatory compliance, and financial structuring.
- Excellent relationship management skills with banks, MFIs, and other financial partners.
- Strong analytical, negotiation, and problem-solving skills.
- Proficiency in financial software, credit analysis tools, and MS Office Suite.
Key Competencies:
- Credit Risk Assessment & Loan Structuring
- Retail & Consumer Finance
- Regulatory Compliance & Risk Mitigation
- Strategic Partnerships with Financial Institutions
- Loan Recovery & Portfolio Management
- Strong Communication & Customer Advisory Skills.