Job Description
ain Purpose
- Carry out all activities aimed at addressing individuals’ social critical needs (related to assistance and/or protection), promoting their overall well-being and autonomy through social support, and strengthening community-based social interventions (depending on the scope of the social work component in the project).
- These activities should consider the social determinants of health to ensure a holistic approach to people’s needs and to uphold the well-being, safety, agency and dignity of MSF patients.
Job Description (Accountabilities)
- Conduct social assessments of service users’ situation to identify vulnerabilities and social critical needs including legal, protection, shelter/housing, financial/vocational, food security, and access to other critical services beyond the project scope.
- Support the provision of holistic care to service users, by actively coordinating with the other members of the MSF multidisciplinary team (especially medical and MHPSS).
- Provide direct social support interventions to service users, facilitate safe referrals to vetted external services/actors to address social critical needs identified during assessment (assistance and protection), and ensure tailored follow up.
- Under the supervision of the line manager, contribute to the mapping and regular updating of formal and informal support services (incl. existing community resources).
- Contribute to assessing quality and safety of existing support services, as well as the identification of gaps.
- Flag any changes to vulnerabilities or patterns identified during social assessments to PC as well as concerns over the quality or gaps of support services supporting potential advocacy efforts.
- Participate in the development and adaptation of tools and other material needed for the job.
- Collect and record data, statistics and files in a timely manner and according to the data protection policy, MSF ethical guidelines and legal standards.
Requirements
Education:
- Bachelor Degree in Social Work (BSW) or other relevant degree in social sciences, psychology, law.
- Degree in Social Work is essential. Master’s degree in social work is considered an asset.
Experience:
- Two years minimum in a similar social job; (a social worker/case worker/ protection officer), managing complex cases with critical social needs (protection, psychosocial, sexual and gender-based violence, key populations etc.), carrying out community social services or social services in health facilities
- Experience with MSF or other NGOs, desirable.
- Demonstrated understanding of and ability to navigate the national/local social
- welfare system
Language:
- Essential, local language and mission working language.
Competencies:
- Service Orientation L3
- People-Centered Approach L3
- Behavioural flexibility L3
- Networking and building relationships L2
- Teamwork and cooperation L3
- Analytical skills L1-2
- Results and quality orientation L2
- Cultural awareness and flexibility L2
Remuneration
- As per MSF salary scale (National contract).
Application Closing Date
24th October, 2025