Job Description
Job Summary
- The Social Media Manager will lead the strategy, planning, execution, and optimization of all social media activities to build brand visibility, engage audiences, and drive conversions.
- The ideal candidate is both strategic and hands-on, with the ability to manage multiple platforms, especially Meta (Facebook & Instagram), X (Twitter), LinkedIn, YouTube, and WhatsApp Business.
Key Responsibilities
Strategy & Planning:
- Develop and implement social media strategies aligned with overall marketing and business goals.
- Plan monthly content calendars across all platforms (Facebook, Instagram, LinkedIn, X, YouTube, WhatsApp, etc.).
- Identify and segment target audiences for tailored content and campaigns.
- Monitor trends, industry news, and competitor activities to inform strategy.
Content Management:
- Work closely with the Content Strategist/Copywriter to produce engaging and brand-aligned content.
- Schedule and manage daily posts, ensuring a consistent tone of voice and visual identity.
- Tailor content specifically for LinkedIn to position the company as an industry leader.
- Coordinate with designers and video editors to produce high-quality creatives and videos.
- Leverage user-generated content and influencer collaborations where applicable.
Community Engagement:
- Actively engage with followers, respond to comments, DMs, and mentions across all channels.
- Build and nurture strong online communities and brand advocates.
- Engage professionally on LinkedIn with relevant industry stakeholders, clients, and partners.
Performance & Reporting:
- Track and analyze performance metrics: engagement, reach, follower growth, conversions, and ROI.
- Generate weekly/monthly performance reports with insights and recommendations.
- Continuously optimize strategies based on data and platform algorithms.
Campaign & Collaboration:
- Collaborate with the Ads Specialist for integrated organic + paid campaigns.
- Plan and execute social media campaigns, contests, live events, influencer collaborations, and partnerships.
- Work closely with the Content/Copywriter to ensure messaging is clear, persuasive, and aligned across channels.
KPIs (Key Performance Indicators)
- Monthly follower and engagement growth (per platform).
- Engagement and conversation quality on LinkedIn.
- Conversion rates from social media to leads or sales.
- Content publishing consistency and timeliness.
- Campaign ROI and performance metrics.
Requirements
- Bachelor’s degree in Marketing, Communications, or related field.
- Minimum 2 to 3 years of proven experience managing brand social media accounts.
- Strong understanding of Meta (Facebook & Instagram), LinkedIn, X (Twitter), YouTube, and WhatsApp Business.
- Excellent copywriting, captioning, and storytelling skills.
- Proficiency with social media management and analytics tools (e.g., Hootsuite, Buffer, Zoho Social).
- Strong communication, time management, and multitasking skills.
Nice-to-Have Skills:
- Experience with influencer and B2B LinkedIn marketing.
- Familiarity with social commerce tools and lead generation funnels.
- Basic graphic design or short-form video editing skills.
- Experience in a fast-paced SME or technology/energy sector.