• Application Deadline:
• Position: Hospitality Manager (Short-let & Hotel)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Hospitality / Hotel / Restaurant 
  
  

About the Job

• We are seeking a results-oriented Hospitality Manager with sales experience and a strong background in short-let apartments, Airbnb operations, hotels, or related hospitality services.


• The ideal candidate will oversee end-to-end property operations, ensure exceptional guest experiences, optimize occupancy and revenue, and maintain high service standards across all platforms.

Responsibilities

• Manage daily operations of short-let units, serviced apartments, and/or hotel properties


• Oversee Airbnb and OTA listings (pricing, availability, content accuracy, and performance)


• Ensure excellent guest experience from booking to check-out, including service recovery


• Lead, train, and supervise operational teams (front desk, housekeeping, maintenance, and vendors)


• Monitor occupancy rates, guest reviews, and revenue performance; implement improvement strategies


• Coordinate housekeeping schedules, quality checks, and property readiness


• Handle guest feedback, complaints, and platform reviews professionally


• Control operational budgets, costs, and supplier contracts


• Ensure compliance with health, safety, and regulatory requirements


• Collaborate with sales and marketing teams to maximize bookings and brand visibility.

Requirements

• Proven experience managing short-let, Airbnb, serviced apartments, or hotel operations


• Strong experience in Sales.


• Strong understanding of OTA platforms (Airbnb, Booking.com, Agoda, Expedia, etc.)


• Experience in revenue management, pricing strategies, and occupancy optimization


• Excellent leadership, communication, and problem-solving skills


• Strong operational and organizational capabilities


• Ability to work flexible schedules, including weekends and peak seasons


• Proficiency in PMS, channel managers, and hospitality reporting tools.