Logistic Officer (Fashion) at Amani Advisory

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 months ago

Additional Details

Job ID
142320
Job Views
47

Job Description






About the Role




  • The Logistics Officer ensures the smooth movement of garments, materials, and client deliveries between the production site, showroom, and customers.

  • The role manages logistics partners, controls transportation costs, and guarantees timely, professional deliveries while supporting onsite client service and upholding the brand’s premium standards.



Key Responsibilities




  • Negotiate with carriers and logistics partners (DHL, bus companies, dispatch riders, etc.) to secure the best rates and services.

  • Manage customer orders and ensure timely, accurate deliveries, working closely with the customer service team.

  • Plan, track, and oversee all product movements from the production site to the showroom and to clients.

  • Identify opportunities to optimize logistics processes, reduce costs, and improve efficiency while maintaining quality standards.

  • Provide regular reports on deliveries, transportation performance, and costs to management.

  • Attend to clients who visit the showroom, ensuring a positive and professional experience.

  • Maintain accurate documentation of deliveries, returns, and inventory transfers.

  • Collaborate with the Office Assistant and Head of Customer Experience to ensure alignment in stock management and client orders.

  • Continuously seek ways to streamline logistics workflows and enhance customer satisfaction.

  • Represent the company positively and professionally at all times.

  • Ensure all communication and interactions align with the company’s brand voice, values, and service excellence standards.



Qualifications & Skills




  • Bachelor’s degree in Logistics, Business Administration, Public Relations, Mass Communication, or a related field.

  • Minimum of 2–3 years’ experience in logistics, supply chain, or operations (fashion/retail experience is a plus).

  • Strong negotiation, communication, and interpersonal skills.

  • Knowledge of quality control standards and logistics best practices.

  • Proficiency in Microsoft Office Suite; familiarity with inventory management systems is an advantage.

  • Excellent customer service orientation with the ability to handle client interactions professionally.

  • Strong analytical and problem-solving skills, with ability to identify issues, analyze causes, and implement solutions.

  • Ability to work independently with minimal supervision and collaborate effectively across teams.

  • High level of integrity, professionalism, and attention to detail.



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