Estate Facility Manager at International Facilities Services Limited - IFS

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
4 hours ago

Additional Details

Job ID
142458
Job Views
24

Job Description






Job Summary




  • The Estate Facility Manager is responsible for the effective management, maintenance, and smooth operation of residential estate facilities.

  • The role ensures that all infrastructure, services, and vendors operate efficiently while maintaining safety, service quality, and resident satisfaction.



Key Responsibilities

Estate Operations & Maintenance:




  • Oversee daily facility operations within the estate

  • Ensure proper maintenance of buildings, roads, drainage, lighting, water supply, and common areas

  • Plan and supervise preventive and corrective maintenance activities

  • Monitor utility systems such as power supply, generators, water treatment plants, and pumps

  • Respond promptly to facility-related emergencies.



Vendor & Contractor Management:




  • Supervise service providers including cleaners, security, gardeners, waste managers, and technicians

  • Ensure vendors deliver services according to agreed standards and schedules

  • Verify work completed and approve service reports

  • Escalate vendor performance issues when necessary.



Staff Supervision:




  • Supervise estate facility staff and site supervisors

  • Prepare duty rosters and work schedules

  • Monitor attendance, discipline, and performance

  • Provide guidance and basic training to on-site staff.



Health, Safety & Compliance:




  • Ensure compliance with safety procedures and company policies

  • Conduct regular safety inspections and risk assessments

  • Ensure proper use of equipment and personal protective equipment (PPE)

  • Report incidents, hazards, and accidents appropriately.



Resident & Stakeholder Relations:




  • Serve as the main point of contact for facility-related complaints and requests

  • Resolve resident concerns professionally and within agreed timelines

  • Maintain good working relationships with estate management committees and residents.



Reporting & Documentation:




  • Prepare daily, weekly, and monthly operational reports

  • Maintain accurate maintenance logs and records

  • Track expenses related to estate facilities and services

  • Support audits and inspections when required.



Requirements & Qualifications




  • Bachelor’s Degree or HND in Engineering, Facilities Management, Estate Management, or a related field

  • Minimum of 5 years experience in facilities or estate management

  • Previous experience managing residential estates is an advantage.



Other Requirements:




  • Ability to work under pressure and respond to emergencies

  • Willingness to work extended hours when required

  • High level of integrity and professionalism.



Skills & Competencies:




  • Strong knowledge of estate infrastructure and facility operations

  • Good leadership and people management skills

  • Ability to manage multiple service providers

  • Strong communication and problem-solving skills

  • Basic computer skills (Microsoft Word, Excel, reporting tools).



Working Conditions:




  • Based on-site within the estate

  • May require weekend or emergency call-out duties.



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