Job Description
Job Description
- Our client is seeking a highly organized and performance-driven Logistics Officer to coordinate and optimize day-to-day logistics and courier operations at their Lekki Office.
- The successful candidate who must live within Lekki will play a key role in ensuring timely, secure, and cost-effective movement of parcels, documents, and goods while maintaining high service standards and operational efficiency across Lagos and beyond.
Key Responsibilities
- Coordinate daily pickup, delivery, and dispatch operations across assigned routes.
- Monitor shipment status to ensure timely and accurate delivery of parcels and consignments.
- Liaise with riders, drivers, warehouse staff, and third-party service providers to ensure seamless operations.
- Prepare and manage delivery schedules, route plans, and logistics reports.
- Track fleet usage, fuel consumption, and vehicle maintenance schedules.
- Handle customer inquiries, complaints, and delivery exceptions professionally and promptly.
- Ensure proper documentation of waybills, manifests, proof of delivery, and inventory records.
- Enforce compliance with company policies, safety standards, and regulatory requirements.
- Support cost-control initiatives and continuous improvement of logistics processes.
- Assist in inventory control, warehousing, and stock reconciliation where applicable.
Qualifications and Experience
- Minimum of OND in Logistics, Transport Management, Supply Chain, Business Administration, or a related field.
- 2–4 years relevant experience in a courier or logistics operations role.
- Good understanding of Lagos Road networks, delivery routes, and traffic patterns.
- Basic knowledge of fleet management, warehousing, and logistics documentation.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook).
- Experience using logistics tracking systems or dispatch software is an added advantage.
- Professional certifications in Logistics or Supply Chain Management (e.g., CILT, APICS, CISCM) will be an advantage.
Person Specification:
The ideal candidate should possess the following competencies and attributes:
- Strong organizational and time-management skills.
- Ability to work under pressure in a fast-paced logistics environment.
- Excellent communication and coordination skills.
- High level of accuracy and attention to detail.
- Integrity, reliability, and accountability.