Hospitality Manager at First Excelsia

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 days ago

Additional Details

Job ID
144516
Job Views
27

Job Description






Job Summary 




  • Our client is seeking an experienced Hospitality Manager to oversee daily operations, guest services, and staff management at their resort.

  • The ideal candidate will ensure exceptional guest experiences, efficient operations, and compliance with hospitality standards.



Key Responsibilities




  • Manage day-to-day resort operations and guest services.

  • Supervise, train, and motivate staff to maintain high performance.

  • Handle customer inquiries, complaints, and special requests.

  • Ensure compliance with safety, hygiene, and service standards.

  • Assist in budgeting, procurement, and operational planning.



Person Specifications




  • Bachelor’s degree (BSc) in Hospitality Management, Tourism, or related field.

  • Minimum of 3 years’ experience in resort or hotel management.

  • Strong leadership, organizational, and problem-solving skills.

  • Excellent communication and interpersonal abilities.



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