Hospitality Manager at First Excelsia

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
25 days ago

Additional Details

Job ID
144516
Job Views
40

Job Description






Job Summary 




  • Our client is seeking an experienced Hospitality Manager to oversee daily operations, guest services, and staff management at their resort.

  • The ideal candidate will ensure exceptional guest experiences, efficient operations, and compliance with hospitality standards.



Key Responsibilities




  • Manage day-to-day resort operations and guest services.

  • Supervise, train, and motivate staff to maintain high performance.

  • Handle customer inquiries, complaints, and special requests.

  • Ensure compliance with safety, hygiene, and service standards.

  • Assist in budgeting, procurement, and operational planning.



Person Specifications




  • Bachelor’s degree (BSc) in Hospitality Management, Tourism, or related field.

  • Minimum of 3 years’ experience in resort or hotel management.

  • Strong leadership, organizational, and problem-solving skills.

  • Excellent communication and interpersonal abilities.



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