Job Description
Job Summary
- Responsible for executing a compelling brand strategy for a Customer Segment category (Retail, Private Wealth or Institutions), to enhance the identity of the ARM brand, ensuring it resonates with the target audience and aligns with overall segment & business objectives.
Job Details
Brand Strategy Development:
- Support the Senior Brand Manager utilize costumer insights and identify trends to unlock business opportunities that should inform the customer segment (Retail, Private Wealth & Institutions) strategy. Drive the executional outputs of the Marketing & Corporate Communications Annual Business strategy based on market, category, customer, and channel insights, that will set the brand up for exceptional growth.
- Brand Communication: Lead the creative and media agencies in the development of marketing, advertising and media materials/assets to ensure they align with the brand strategy and messaging across all Marketing Media Channels.
Brand & Competitor Monitoring:
- Utilize category, customer, segment & competitive data and insights to formulate brand campaigns, initiatives and measure their effectiveness.
- Lead the compilation of Key Performance indicators for all executed and implemented marketing activities across all customer segments and channels.
- Adjusting as needed to achieve overall customer segment & business goals.
Agency & 3rd Party Vendor Management:
- Coordinate all Creative, Media, Digital, PR and Event Agency activities to ensure seamless and optimal delivery of all Marketing related activities and initiatives.
- Ensure all 3rd Party vendors deliver according to their service level agreements.
Budget Management:
- Custodian of the brand budget, optimizing its disbursement across various initiatives and measuring the return on investment.
Collaboration with Other Departments:
- Work closely with other departments such as sales, customer service, business development, data and insights, product development and compliance teams, to ensure a cohesive and integrated approach to brand management.
Requirements
Behavioral
- Achievement (Level 2/4)
- Analytical Thinking (Level 2/4)
- Customer Service Orientation (Level 2/4)
- Entrepreneurship (Level 2/4)
- Flexibility (Level 2/4)
- Relationship Building for Influence (Level 2/4)
- Self-Awareness (Level 2/4)
- Team Working (Level 2/4)
- Working Strategically (Level 2/4)
- Communicating Effectively (Level 2/4)
Technical
- Media Relations (Level 2/4)
- Public Relations (Level 2/4)
- Brand Management (Level 2/4)
- In-bound Marketing (Level 2/4)
- Marketing Research (Level 2/4)
- Business Acumen (Level 2/4)
- Project Management (Level 1/4)