• Application Deadline:
• Position: Social Media & Sales Associate (E-commerce & Retail)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Abuja




• Job Field Media / Advertising / Branding 
  
  

Role Overview

• The Social Media & Sales Associate is responsible for driving online visibility, engagement, and revenue growth through strategic social media management and direct digital sales conversion.


• This role is heavily focused on e-commerce performance, customer engagement, and measurable sales outcomes.


• The position is hybrid, combining remote content management and digital engagement with periodic in-store presence for content creation and customer interaction.

Key Responsibilities

Social Media Management:

• Develop and execute social media content strategies aligned with brand goals


• Create, schedule, and publish engaging content across Instagram and other platforms


• Manage direct messages, comments, and customer inquiries professionally and promptly


• Support campaign launches, product drops, and promotional activities


• Track engagement, growth, and conversion metrics


• Collaborate with production and retail teams to showcase products effectively.

Digital Sales & Conversion:

• Convert social media inquiries into confirmed sales


• Follow up on leads and abandoned carts


• Upsell and recommend additional products to increase order value


• Manage online order processing and ensure smooth customer experience


• Maintain clear documentation of conversations, quotes, invoices, and payment confirmations


• Support customer retention through proactive communication.

Performance Expectations:

• Achieve monthly online sales targets


• Increase engagement-to-sales conversion rate


• Drive growth in online community and customer base


• Maintain consistent brand tone and visual identity


• Demonstrate initiative in revenue generation.

Work Structure:

• Hybrid work model (remote content creation and digital sales management with required in-store presence as needed)


• Flexibility required during campaign launches, peak sales periods, and promotional events.

Compensation Structure

• Competitive base compensation


• Sales commission on successfully initiated and closed sales


• Commission on upsell transactions


• Performance-based bonuses tied to revenue targets and campaign success


• Commission and bonuses are subject to verification and company policy