Receptionist (Kia Motors) at Dana Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 hours ago

Additional Details

Job ID
145431
Job Views
23

Job Description






Job Summary




  • We are hiring a well organized, highly detailed and smart receptionist, who combines professionalism with efficiency, ensuring our office runs smoothly and our clients are always impressed.

  • If you are attentive, proactive, and thrive in a fast-paced environment, this role is for you.



Key Responsibilities




  • Keep the customer lounge and front office neat and presentable.

  • Maintain accurate records of service leads from walk-ins, referrals, advertisements, car exhibitions, and phone inquiries.

  • Direct customers promptly to the relevant Service Advisor, Sales Consultant, or Manager.

  • Assist in vehicle delivery processes, including documentation, payment confirmation, updating customer information, and following up on customer concerns.

  • Ensure customers feel comfortable and valued during every visit.

  • Maintain proper records of all customer interactions and communications.

  • Carry out any other duties assigned from time to time.



Qualifications & Skills




  • Bachelor’s degree in any field.

  • 2-3 years of proven experience in a similar role.

  • Strong communication, negotiation, and customer service skills.

  • Proficiency in MS Office

  • Goal-oriented, self-motivated, and a team player.



Skills & Competencies:




  • Excellent time management and organizational skills

  • Strong team spirit and collaborative mindset

  • Exceptional hospitality and customer service skills

  • Proactive, result-oriented, and detail-focused

  • Effective planning, problem-solving, and interpersonal skills

  • Clear and professional communication

  • Ability to organize, influence, and manage multiple tasks efficiently



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