Our client in the Fashion Retail Industry is seeking a proactive and detail-oriented Executive Assistant/Operations Officer to manage administrative and executive support functions.
Executive Assistant/Operations Officer will be responsible for coordinating daily operations, supporting administrative and HR functions, and ensuring seamless execution of projects, events, and business activities.
The ideal candidate must be detail-oriented, able to take initiative, and capable of managing multiple responsibilities without supervision.
Responsibilities
Oversee daily company operations to ensure smooth workflow and efficient service delivery
Maintain and update all company records, policies, staff and vendor documentation
Manage office facilities, assets, maintenance, supplies, and service subscriptions
Coordinate meetings, prepare agendas, take minutes, and communicate outcomes
Organize company events, CSR initiatives, and staff engagement activities
Manage vendor relationships, procurement, and contract negotiations
Coordinate and manage events such as exhibitions, photoshoots, and other brand activities, ensuring all logistics and personnel are in place
Coordinate staff travel, logistics, and allocation of work tools
Track staff deliverables, follow up on tasks, and prepare operational reports
Maintain employee records, attendance, leave, and HR databases
Support payroll processing through accurate data collation and reporting
Manage recruitment, shortlisting, interviews, and onboarding of new hires
Coordinate performance reviews, training, and employee engagement initiatives
Oversee staff welfare, enforce policy compliance, and manage internal communications
Handle external communications with vendors and partners.
Manage the MD’s calendar, correspondence, appointments, and travel arrangements
Track priorities, send reminders, and follow up on tasks on behalf of the MD
Handle confidential matters, personal errands, and executive support duties
Coordinate and monitor activities across the MD’s business interests and side ventures
Coordinate projects on behalf of the Managing Director, ensuring end-to-end execution from planning to completion.
Requirements
First Degree in Business Administration, Human Resources, or a related field
4 - 5 years relevant experience in HR, Operations, or Executive Assistant roles
Strong organizational and multitasking abilities
Excellent written and verbal communication skills
High level of discretion, professionalism, and confidentiality
Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
Strong problem-solving and critical thinking skills
Ability to work independently and manage multiple priorities effectively
Strong interpersonal and stakeholder management skills.