• Application Deadline:
• Position: Helpdesk Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Customer Care 
  
  

Responsibilities

• Communicate courteously with customers by phone calls, emails, online and social media.


• Assist customers to facilitate their choices and purchases of freshly processed products.


• Attend to customer suggestions, objections, complaints and gathers information on customers’ preferences, reactions and general feedback.


• Provide pricing and delivery information to customers.

Requirements

• Minimum of B.SC / HND certification in a relevant field


• Working knowledge of customer service principles & practices


• Willingness to work on a shift basis and weekends.