CCTV Engineer - Team Lead at Mikano

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
146889
Job Views
26

Job Description






Summary




  • To provide technical assistance and support for hardware, software, and network-related issues.

  • The ideal candidate will be responsible for troubleshooting technical problems, maintaining IT systems, and ensuring smooth day-to-day IT operations across the organization



Responsibilities




  • Provide technical support to users for hardware, software, and network issues.

  • Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment.

  • Troubleshoot and resolve system, network, and application problems.

  • Manage and maintain Windows operating systems and basic server environments.

  • Install and update software applications and security patches.

  • Maintain IT documentation and support tickets.

  • Coordinate with vendors for hardware repairs and technical services.

  • Ensure data backup, security, and compliance with IT policies.



Requirements




  • HND / BSc Degree in Computer Science or Engineering or any related discipline.

  • 3+ years of experience leading and overseeing teams in IT support.



Strong knowledge of:




  • Windows OS and basic Windows Server administration

  • Networking fundamentals (TCP/IP, DNS, DHCP)

  • Active Directory and user management

  • Hardware troubleshooting

  • Good understanding of IT security practices.

  • Strong problem-solving and communication skills.



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