Administrative Officer/ Secretary at StrongTower Logistics & Company

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
3 hours ago

Additional Details

Job ID
147598
Job Views
25

Job Description






Job Summary



The Administrative Officer or Secretary provides essential administrative and clerical support to ensure the smooth day-to-day operations of the logistics company. This role involves coordinating office activities, managing communication, maintaining records, and supporting logistics operations.



Key Responsibilities



Administrative Support




  • Manage office activities and maintain a well-organized work environment

  • Handle filing systems (physical and digital) for easy record retrieval

  • Prepare reports, memos, letters, and other documents

  • Maintain inventory of office supplies and place orders when needed



Communication & Correspondence




  • Receive, screen, and direct phone calls, emails, and visitors

  • Act as a liaison between management, staff, clients, and partners

  • Respond to inquiries professionally and promptly



Scheduling & Coordination




  • Schedule meetings, appointments, and company events

  • Manage executives’ calendars and travel arrangements

  • Coordinate internal communications between departments



Logistics Support Functions




  • Assist in tracking shipments and delivery schedules

  • Maintain records of dispatch, deliveries, and transportation logs

  • Support coordination between drivers, warehouse staff, and clients

  • Help prepare logistics reports and documentation



Record Keeping & Documentation




  • Maintain accurate company records, invoices, and receipts

  • Ensure proper documentation of shipments and transactions

  • Update databases and ensure data accuracy



Customer Service




  • Attend to customer inquiries regarding deliveries and services

  • Handle basic complaints and escalate issues when necessary

  • Provide updates on shipment status when required



Compliance & Office Procedures




  • Ensure adherence to company policies and procedures

  • Support audits and compliance checks

  • Maintain confidentiality of company information



Skills




  • Strong organizational and multitasking skills

  • Good written and verbal communication

  • Proficiency in Microsoft Office (Word, Excel, Outlook)

  • Attention to detail and problem-solving ability

  • Basic understanding of logistics operations is an added advantage



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