OSP Maintenance Engineer at IpNX Nigeria Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
148600
Job Views
29

Job Description






Job Summary:




  • The Outside Plant (OSP) Engineer oversees maintenance of ipNX fiber optic & civil work activities on the outside plant network. The OSP Supervisor will be involved in the day -to- day maintenance and management of the outside plant, taking into consideration customer and Local authority organizations in the maintenance of the fiber outside plant. The role is expected to involve a significant element of on -site attendance. Please apply via https://forms.gle/pTac4X9PQk7rfuDcA



Responsibilities:




  • Corporate Customers: Restore service failures within 3hours of its occurrence Implementation and integration of new projects and ensure all open incident tickets are closed within this timeframe.

  • Retail Customers: Restore service failures within 12 hours of its occurrence.

  • Incident Management Communication: Provide prompt feedback for input into the OTRS application with information relating to activities being carried out to resolve customer service incidents.

  • Proactively identify, plan and execute preventive maintenance action on the fibre network.

  • Audit and collate information for the fiber outside plant network. Prepare the as maintained documents within region/sub-region managed for the O &M Unit.

  • Ensure weekly support status reports are done and submitted timely for review

  • Activate FOS Customer requests within 3 days of sign up.Sign-off the Customer Feedback Form, prepare and submit post-activation report.



Qualifications/Experience:




  • University Degree in Telecoms, Engineering or Applied Sciences.

  • At least 2 years in telecommunications industry, with experience in Fiber network deployments. and outside plant maintenance.

  • Experience in civil works supervision & quality control.

  • Experience in processing ROW License with Local Authorities/State Regulatory Agencies.

  • User experience for Microsoft Office Tools including a good working knowledge of Microsoft Project.

  • User experience for Visio/AutoCAD/GIS tools is desired.

  • Excellent communication skills.

  • Ability to solve complex problems in the shortest available time using honed analytical skills.

  • Good interpersonal skills with customers, vendors, team members and local community

  • Proven track records of maintenance and management of metro and/or long-distance fibre optic infrastructure.

  • Sound knowledge of telecom industry best practices, norms and technical requirements with regard to fibre & civil work maintenance.

  • FTTx and/or P2P fibre deployment and maintenance experience are distinct advantages i.e. fibre termination using fusion splice machines, testing & analyzing fibre links with OTDR and Light Source/Power Meters (LSPM), identifying fibre cores with VFLs.

  • Capable of understanding fibre network architectures, designs & splice plans.

  • An inherent culture of documenting concise and accurate “As-Is” status of network elements and splice configuration, in a consistent manner.

  • Familiarity with the requirements of Health & Safety legislation in Nigeria.



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