Job Description
Role Overview
We are seeking a high-performing Hub Manager to lead the day-to-day operations and growth of GoDo Innovation Hub—a dynamic co-working and collaboration space featuring private offices, training and conference rooms, a podcast studio, and outdoor networking areas.
This is an execution-heavy role. You will be responsible for delivering a seamless client experience, driving space utilization, and ensuring the Hub operates as a vibrant, well-coordinated ecosystem.
Key Responsibilities
Operations & Experience
- Oversee daily operations of the Hub, ensuring efficiency and professionalism
- Manage bookings across website, calls, and social media channels
- Coordinate use of all facilities (offices, event spaces, studio, etc.)
- Maintain a high-quality client and community experience at all times
Sales & Revenue
- Drive occupancy and utilization of spaces
- Respond to inquiries and convert leads into paying clients
- Identify opportunities to increase revenue across services and offerings
Marketing & Visibility
- Manage and grow the Hub’s social media presence
- Promote events, offerings, and community activities
- Execute simple campaigns to attract users, startups, and partners
Community & Engagement
- Foster a vibrant, collaborative environment within the Hub
- Support events, workshops, and networking activities
- Engage members and build a strong sense of community
Administration & Coordination
- Track bookings, payments, and usage
- Maintain organized records and reporting
- Liaise with vendors, partners, and service providers
Requirements
- Strong organizational and coordination skills
- Excellent communication and customer service ability
- Proven ability to manage multiple priorities in a fast-paced environment
- Experience with social media management and basic digital marketing
- Sales mindset with ability to convert inquiries to bookings
- Prior experience in co-working spaces, events, or hospitality is an advantage
What Success Looks Like
- High occupancy and consistent use of Hub facilities
- Smooth, well-coordinated daily operations
- Strong client satisfaction and repeat usage
- Visible and growing online presence
- A thriving, engaged community within the Hub
Work Style
- Hands-on and execution-focused
- Requires initiative, ownership, and responsiveness
- Best suited for someone who enjoys building and managing dynamic spaces