Job Description
Job Summary
- We are seeking a highly organized and proactive Personal Assistant to support the business owner while overseeing the day-to-day operations of a short-let apartment.
- The ideal candidate will combine strong administrative capabilities with hands-on operational oversight to ensure seamless guest experience and efficient business operations.
Key Responsibilities
- Manage the business owner’s calendar, appointments, and correspondence.
- Oversee daily operations of the short-let apartment to ensure smooth running.
- Coordinate guest bookings, check-ins, and check-outs.
- Handle guest inquiries and complaints, ensuring prompt resolution.
- Supervise housekeeping staff, maintenance personnel, and external vendors.
- Maintain high standards of cleanliness and apartment readiness at all times.
- Monitor inventory levels and restock supplies as needed.
- Maintain accurate records and prepare reports on occupancy and operations.
- Manage and update property listings on platforms such as Airbnb and Booking.com.
- Provide general administrative and business support as required.
Qualifications & Requirements
- Bachelor’s Degree in Business Administration, Hospitality, or a related field.
- 2–3 years of relevant experience in administrative, operations, or hospitality roles.
- Strong organizational and multitasking abilities.
- Excellent communication and customer service skills.
- Ability to work independently and take initiative.
- Prior experience in short-let or hospitality operations is an added advantage.