• Application Deadline:
• Position: Restaurant Manager / Shift Manager / Supervisor



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• Job Field Food, Beverage & Hospitality 
  
  

Role Overview

• We are seeking experienced and results‑driven professionals to manage and support daily operations within our Quick Service Restaurant outlets on Lagos Island.


• Successful candidates will be responsible for leading teams, ensuring excellent customer service, maintaining operational standards, and driving efficiency across restaurant operations.

Key Responsibilities

• Oversee daily restaurant operations to ensure smooth service delivery


• Supervise, motivate, and manage staff during assigned shifts or across the outlet


• Maintain high standards of food quality, hygiene, cleanliness, and safety


• Ensure excellent customer service and prompt resolution of customer complaints


• Support sales targets, cost control, and operational efficiency


• Manage staff scheduling, attendance, and performance monitoring


• Handle cash, POS transactions, and basic financial reporting as required


• Monitor inventory levels, assist with stock control, and reduce wastage


• Ensure compliance with company policies, QSR standards, and regulatory requirements


• Support staff training, onboarding, and continuous development


• Prepare daily or shift reports and escalate operational issues when necessary.

Role Scope by Level:

Restaurant Manager:

• Full responsibility for outlet performance, profitability, and team leadership


• Oversight of inventory, vendors, reporting, and compliance.

Shift Manager:

• Lead operations during assigned shifts


• Supervise staff, manage service flow, and ensure shift targets are met.

Supervisor:

• Support daily operations and frontline staff


• Monitor service quality, cleanliness, and food preparation standards.

Requirements & Qualifications

• Minimum of 2 years of experience in a QSR or fast‑paced restaurant environment


• Proven leadership or supervisory experience preferred


• Strong communication, organization, and people‑management skills


• Ability to work flexible shifts including weekends and public holidays


• Customer‑focused mindset with problem‑solving ability


• Knowledge of food safety, hygiene, and operational standards


• Ability to work efficiently under pressure in a fast‑paced environment.