• Application Deadline:
• Position: Business Innovation & Delivery Specialist



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience



• Location Lagos




• Job Field Sales & Business Development 
  
  

Job Objective

• Technical implementation of new business solution projects to time, cost, scope and quality


• System integration requirements and solution analysis for new business initiatives.


• Analyze new user/solution requirements to develop solutions that align with requirements


• Implement new solutions using the concept of shared infrastructure services to minimze capital expenditure and optimize transaction cost for new business initiatives.


• Technical and Administrative support to Staff and Banks


• System Operations Support to internal and external customers


• Agency transaction monitoring from time to time

Duties and Responsibilities

• Provide technical integration support across the organizations products to enterprise partners.


• Perform detailed analysis of partner needs and capabilities and perform fit-for-purpose solutions.


• Review partner connection protocol architecture and harness insights for improvements to existing customer.


• Provide technical project management on assigned integration projects from inception to launch.


• Provide oversight for client’s eimplementers and User Experience Engineers to ensure adherence to approved product design.


• Conduct User Acceptance testing and other functional testing.


• Create and maintain up to date Test scripts for new projects according to the business requirements


• Design, document, and maintain system processes.


• Identify business trends utilizing real data, compile analysis reports that are delivered to developers, and then follow-up on all results.


• Ensuring that the milestones and deliverables on the project plans are met and are on the appropriate quality before being made externally available.


• Up-to-date research on the latest technologies and solutions applicable to company products

Key Performance Indicators

• 90% Project Implementation within schedule, cost and scope


• 85% External Customer satisfaction (based on Customer ratings)


• Successful documentation of Support Register and Issue logs

Job Requirements

Education:

• Bachelor’s Degree in Business Administration, Innovation, Technology, or related field; Master’s Degree (e.g., MBA) is an added advantage

Others:

• Certification in Project Management (PMP, PRINCE2, Agile) is desirable

Experience:

• Minimum 5years' experience post NYSC experience

Knowledge:

• E-payment industry knowledge


• Technical knowledge in Information Technology


• Strong analytical skill

Skill / Competencies:

• Computer skills (Microsoft office package)


• Good interpersonal skills.


• Attention to details


• Critical reasoning and analytical abilities


• Good writing and oral communication & presentation skills


• Strong interpersonal skills.


• Deductive reasoning abilities and eye for details


• Strategic thinking and analytical skills


• Innovation and design thinking


• Strong leadership and people management skills


• Project/program management


• Excellent communication and presentation skills


• Stakeholder engagement and change management


• Business acumen and result orientation


• Tech-savviness and adaptability