• Application Deadline:
• Position: Assistant Outlet Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 4 years



• Location Imo




• City Owerri




• Job Field Sales & Business Development 
  
  

Job Overview

• The Assistant Outlet Manager is responsible for supporting the Outlet Manager in the day-to-day operation of an outlet, ensuring excellent customer service, staff discipline, food safety compliance, and achievement of sales and operational targets.


• The role bridges management and frontline staff, enforcing the company's standards, policies, and culture across front-end and back-end operations.

Key Responsibilities

• Reports to the Outlet Manager


• Manage the Outlet (in the absence of an Outlet Manager)


• Operations & service delivery


• Staff supervision & discipline


• Sales & performance management


• Inventory & stock control


• Compliance & reporting


• Training & quality control.

Key Performance Indicators(KPIs)

• Customer satisfaction and complaint resolution


• Staff discipline and attendance


• Sales performance and target achievement


• Cleanliness and food safety compliance


• Stock control and waste reduction


• Adherence to SOPs and company policies.

Requirements

• Minimum of B.Sc


• 2 – 4 years experience in a QSR supervisory role


• Strong understanding of restaurant operations.

Skills & Competencies:

• Strong leadership and people management skills


• Excellent communication and conflict resolution skills


• Good numerical and reporting skills


• Ability to work under pressure and manage shifts


• High level of integrity and accountability


• Customer-focused mindset.