• Application Deadline:
• Position: Recovery Specialist



• Job Type Full Time



• Qualification BA/BSc/HND , NCE , OND , Secondary School (SSCE)



• Experience



• Location Lagos




• Job Field Finance / Accounting / Audit 
  
  

Job Summary

• A Recovery Specialist is typically responsible for helping individuals, organizations, or financial institutions recover from losses, disruptions, or outstanding obligations.


• A Recovery Specialist supports clients, customers, or organizations in restoring stability after financial, operational, physical, or emotional setbacks.


• The role involves assessment, coordination, communication, documentation, and problem-solving to guide recovery processes efficiently and compassionately.

Key Responsibilities

• Assess client or account recovery needs


• Develop and implement recovery plans


• Monitor progress and maintain accurate records


• Communicate with clients, vendors, agencies, or stakeholders


• Ensure compliance with company policies and regulations


• Provide guidance, support, and follow-up services


• Negotiate payment plans or recovery solutions when applicable


• Coordinate with internal departments and external partners


• Prepare reports and maintain documentation


• Resolve issues and escalate complex cases when necessary

Qualifications

• SSCE / OND / HND, BSc Degree


• Relevant experience in customer service, collections, healthcare, counseling, or recovery services preferred

Required Skills:

• Strong communication and interpersonal skills


• Problem-solving and conflict-resolution abilities


• Attention to detail and organization


• Time management and multitasking


• Empathy and professionalism


• Computer proficiency (Microsoft Office, CRM systems, databases)


• Ability to handle confidential information.