• Application Deadline:
• Position: Ticketing and Reservation Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 4 years



• Location Lagos




• Job Field Travels & Tours 
  
  

Job Summary

• We are looking for an experienced and passionate Ticketing and Reservation Officer to join our team.


• As a Ticketing and Reservation Officer, you will be responsible for managing the ticketing, and reservation unit in our organization.

Key Responsibilities

• Make Reservations / Bookings for Customers, Issuing flight tickets


• Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.


• Arrange Reservations and Routing for Passengers at Request or as directed.


• Inform Clients of Essential Travel Information, such as Travel Times.


• Answering questions regarding dates, prices, and availability of flights.


• Helping passengers and customers with inquiries regarding changes or cancellations;


• and promoting special offers.


• Using computer reservations systems to check availability.


• Determines whether space is available on Travel Dates requested by the Customer.


• Educate and Enlighten Customer on the New and Existing Products of the Company.


• Follow up on Enquiries and Convert it to Sales.


• Keep Informed of Business Changes that affect the Ticketing Area.


• Sell travel products.

Qualifications & Requirements

• Minimum of an OND qualification.


• 3 - 4 years ticketing experience


• Proficiency in the use of any of the 3 GDS is a must, especially Amadeus & Galileo


• Experience in tour packaging is a plus


• Strong Analytical skills


• Excellent written and verbal communication skills.


• A positive attitude and a growth mindset.