Enrolment Officer at Identiko Integrated Solutions

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
150370
Job Views
25

Job Description






Key Responsibilities

Registration and Data Capture:




  • Register residents on the LASRRA application across approved devices (Windows/Android).

  • Accurately capture biodata including full name, address, date of birth, contact details, and other required information.

  • Capture high-quality facial images using external camera devices within defined standards.

  • Capture residents’ signatures using digital signature pads.

  • Scan and upload required supporting documents (e.g., utility bills, ID cards).

  • Print and issue acknowledgement or temporary registration slips to residents.



Data Verification and QualityAssurance:




  • Verify all resident information for completeness, accuracy, and consistency.

  • Ensure no duplicate registrations by adhering to system validation protocols.

  • Maintain high data integrity standards during capture and submission processes.

  • Ensure daily synchronization of captured data to backend systems.



Resident Engagement and Service Delivery:




  • Provide clear guidance andassistanceto residents throughout the enrolment process.

  • Respond to enquiries in a professional and courteous manner.

  • Maintain a polite, patient, and respectful approach when dealing with residents.

  • Ensure a smooth and positive registration experience for all applicants.



Operational and Field Management:




  • Manage crowd control to maintain an orderly and efficient enrolment environment.

  • Support team operations to meet daily and periodic enrolment targets.

  • Work effectively in both indoor and outdoor/remote registration locations.

  • Collaborate with team members and supervisors to resolve operational challenges.



Equipment Handling and Maintenance:




  • Set up andoperateall registration equipment including laptops, fingerprint scanners, cameras, signature pads, and printers.

  • Ensureall assigned devices are well-maintained, clean, and fully functional.

  • Report any faults, damage, or technical issues promptly to the supervisor or IT support team.

  • Handle equipment responsibly to avoid damage or data loss.



Reporting and Compliance:




  • Prepare andsubmitdaily enrolment reports accurately and on time.

  • Maintain strict confidentiality of resident data at all times.

  • Comply fully with LASRRA data protection and security guidelines.

  • Adhere to organizational policies, operational procedures, and ethical standards.



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