Job Description
Location : Mandilas, Lagos Island, Lagos
Our client, a growing brand in the Clothing & Thrift Fashion industry, is currently seeking to hire a highly organized, result-driven, and experienced Retail Supervisor to oversee daily store operations and coordinate sales activities within the business.
The ideal candidate must possess strong leadership abilities, excellent customer service skills, and a solid background in retail supervision. Candidates applying for this role must have at least 2 years of retail experience in a supervisory position.
Key Responsibilities:
- Supervise and coordinate the daily activities of store attendants and sales staff
- Ensure smooth day-to-day retail operations and proper store management
- Monitor staff attendance, punctuality, appearance, and overall performance
- Drive sales growth and support the team in achieving daily and monthly sales targets
- Ensure excellent customer service and maintain strong customer relationships
- Monitor stock levels, product arrangement, and inventory movement
- Ensure proper merchandising and attractive product display within the store
- Handle customer complaints professionally and resolve issues promptly
- Maintain cleanliness, orderliness, and operational standards within the store
- Prepare reports and provide feedback to management on store performance
Requirements:
- Minimum of 2 years proven retail supervisory experience
- Experience in the clothing, fashion, or thrift retail industry is highly preferred
- Strong leadership, communication, and interpersonal skills
- Ability to supervise a team and work effectively under pressure
- Good sales and customer relationship management skills
- Smart, proactive, and result-oriented personality
- Basic knowledge of inventory and stock management
- OND, HND, or B.Sc qualification