Business Operations Coordinator at Elizabeth Maddeux

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 days ago

Additional Details

Job ID
150453
Job Views
26

Job Description






Job Summary




  • The ideal candidate will support operational efficiency, team coordination, customer fulfillment, and project execution while working closely with management to ensure seamless business operations.

  • This role is ideal for a professional with strong coordination skills and hands-on experience within the e-commerce and logistics industry.



Key Responsibilities




  • Coordinate daily business operations across e-commerce and logistics activities.

  • Oversee order processing, fulfillment, dispatch, delivery coordination, and customer service operations.

  • Coordinate internal teams and support operational accountability.

  • Support operational strategy execution and process improvements.

  • Track operational performance metrics and prepare reports.

  • Identify operational challenges and implement practical solutions.

  • Liaise with logistics partners, vendors, dispatch riders, and third-party service providers.

  • Maintain operational documentation, reports, and records..

  • Support smooth communication between management and operational teams.



Requirements




  • Bachelor’s Degree in Business Administration, Logistics, Operations Management, Project Management, or a related field.

  • Minimum of 5 years relevant experience in operations, logistics, e-commerce operations, or business coordination.

  • Previous experience within the e-commerce or logistics industry is mandatory.

  • Proven ability to coordinate teams and manage operational processes in a fast-paced environment.

  • Strong understanding of e-commerce and logistics operations.

  • Excellent organizational, multitasking, and coordination skills.

  • Strong communication, problem-solving, and reporting skills.

  • Proficiency in Microsoft Office Suite, especially Excel.

  • Ability to work independently and manage multiple tasks effectively.

  • Experience using operational, inventory, logistics, or e-commerce management systems is an added advantage.



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