E-Commerce Manager at Auldon Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 days ago

Additional Details

Job ID
150533
Job Views
25

Job Description






JOB DESCRIPTION




  • We are seeking a highly strategic, creative, and result-driven E-Commerce Manager to oversee and grow our online sales operations. The ideal candidate should have strong experience in e-commerce management, digital marketing, online customer engagement, sales strategy execution, and event coordination.

  • This role requires someone who can manage online store operations, drive revenue growth, coordinate digital campaigns, organize promotional activities and events, optimize customer experience, and ensure smooth execution across all e-commerce platforms and channels.



KEY RESPONSIBILITIES




  • Manage and oversee the company’s e-commerce operations across all online platforms

  • Develop and execute strategies to increase online sales, customer acquisition, and brand visibility

  • Coordinate and manage promotional events, activations, tournaments, campaigns, and customer engagement activities to drive brand awareness and sales

  • Plan and execute online and offline marketing initiatives in collaboration with relevant teams

  • Monitor and optimize product listings, pricing, promotions, and online campaigns

  • Coordinate social media, website, and marketplace activities to ensure consistent brand presence

  • Track sales performance, customer behavior, and campaign analytics to improve business performance

  • Work closely with the graphics, content, marketing, and operations teams to execute engaging campaigns and promotions

  • Handle customer inquiries, complaints, and order-related issues professionally and efficiently

  • Supervise inventory coordination and ensure product availability across online platforms

  • Develop and implement strategies for customer retention and audience engagement

  • Support event coverage through digital campaigns, social media content, and promotional materials

  • Stay updated with e-commerce trends, digital marketing strategies, and competitor activities

  • Prepare reports on sales performance, campaign effectiveness, and event outcomes

  • Ensure smoothday-to-day running of all online sales and digital commerce activities while maintaining operational efficiency



REQUIREMENTS & QUALIFICATIONS




  • Proven experience in e-commerce management, digital sales, marketing, or related roles

  • Strong understanding of online sales strategies, customer engagement, and digital marketing

  • Experience in planning and coordinating promotional events, activations, or brand campaigns

  • Familiarity with e-commerce platforms, social media management, and online marketplace operations

  • Knowledge of tools such as Shopify, WooCommerce, Meta Business Suite, Canva, Google Analytics, or related platforms is an added advantage

  • Excellent communication, leadership, organizational, and problem-solving skills

  • Strong project management and multitasking abilities

  • Ability to manage multiple projects and meet targets within deadlines

  • Strong analytical skills and attention to detail

  • Ability to work independently and collaboratively within a team

  • Experience in driving measurable online sales growth and customer engagement would be an added advantage



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