Job Description
Key Responsibilities
- Welcome guests, clients, vendors, and employees, as well as provide directions and information as required.
- Answer, screen, and forward incoming phone calls, take messages, and respond to general email or in-person inquiries.
- Monitor permanent and outsourced staff attendance registers.
- Handle data entries, such as documenting scanned payment vouchers.
- Monitor and timely restock of office supplies.
- Maintain accurate files and updated records of office equipment and inventory.
- Ensure front desk, waiting areas, and office atmosphere are clean, organized, and presentable.
- Monitor the visitor register and ensure visitors are issued tags and follow security procedures.
- Receive, sort, and distribute incoming mail and packages to respective persons and units.
- Assist with organizing travel arrangements and logistics, such as flight booking with good carriers, hotel reservations, pick-ups, drop-offs, etc.
- Assist with immigration duties such as e-CERPAC, Visa Processing, Expatriate Quota Returns, etc.
- Provide administrative support to Human Resources, Finance, and other teams as required.
Qualification, Experience, And Skills
- HND or Bachelor's in Business Administration, Public Administration, OTM (Office Technology and Management), or related field
- Minimum of 3 years of experience in a similar role
- Prior experience as a Personal or Executive Assistant to a CEO will be an advantage
- Membership of a professional body (E.g., ICSAN) will be an advantage
- Graphic design skills (with Canva and AI tools) will be an advantage
- Communication (verbal and written) skills
- Organization skills and ability to multitask
- Proficiency in Microsoft 365 Suite (Excel and Word) and Email (Outlook)
- Good negotiation skills
- Ability to handle travel and bookings
- Courteous and hospitable
- Good Documentation and Recordkeeping Skills
- Basic understanding of Immigration process to handle visas and related protocols