Warehouse Supervisor at Renda Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
151686
Job Views
26

Job Description






Role Overview




  • We are seeking a dynamic and results-driven Warehouse Supervisor to oversee daily operations at our fulfillment hub in Lagos.

  • Reporting to the wLaas Manager, you will lead a team of warehouse associates to ensure fast, accurate, and safe processing of e-commerce orders on behalf of Renda's merchant partners.

  • This role is central to our promise of reliable, tech-enabled fulfillment delivered on time, every time.



Key Responsibilities



Operations Management:




  • Supervise and coordinate all inbound and outbound warehouse activities including receiving, put-away, picking, packing, and dispatch of merchant orders

  • Monitor daily order fulfillment targets and SLAs, taking proactive steps to resolve bottlenecks

  • Ensure accurate and timely processing of returns, damaged goods, and inventory adjustments

  • Oversee the use of Renda's Warehouse Management System (WMS) for real-time stock tracking and order updates



Team Leadership:




  • Lead, schedule, and motivate a team of warehouse operatives across shifts

  • Conduct performance reviews, set targets, and provide on-the-job coaching and training

  • Foster a culture of accountability, speed, and accuracy aligned with Renda's operational standards



Inventory & Accuracy:




  • Oversee regular cycle counts and full stock audits to maintain inventory integrity

  • Investigate and resolve discrepancies between physical stock and system records

  • Coordinate with merchant account managers to resolve stock queries and fulfillment issues



Health, Safety & Compliance:




  • Enforce all health, safety, and housekeeping standards across the warehouse at all times

  • Ensure correct handling, labeling, and storage of all goods, including fragile or high-value items

  • Conduct regular safety briefings and ensure all staff comply with Renda's operational policies



Process Improvement:




  • Identify inefficiencies in warehouse workflows and recommend improvements to increase throughput and reduce errors.

  • Collaborate with the operations team to implement best practices across Renda's fulfillment network.

  • Generate and review daily/weekly operational reports and share insights with management.



Requirements



Preferred Qualifications:




  • OND, HND, or a Degree in Logistics, Supply Chain Management, Business Administration, or a related field.

  • Familiarity with e-commerce platforms and order management systems.

  • Experience working in a tech-enabled or startup logistics environment.

  • Knowledge of lean warehouse practices or process improvement frameworks.



Other Qualifications:




  • 3–5 years of experience in a warehouse, logistics, or e-commerce fulfillment environment.

  • 1–2 years in a supervisory or team lead role.

  • Strong understanding of fulfillment operations, inventory management, and last-mile logistics.

  • Proficiency with Warehouse Management Systems (WMS) and Google Workspace / Microsoft Office.

  • Ability to work flexible shifts, including weekends and public holidays.

  • Strong communication, organizational, and problem-solving skills.

  • Physical fitness to handle the demands of an active warehouse environment.



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