Team Lead, Key Account at Opay Nigeria

Job Overview

Location
Lagos, Jigawa
Job Type
Full Time
Date Posted
9 hours ago

Additional Details

Job ID
151929
Job Views
23

Job Description






Key Responsibilities




  • Lead and manage a team of Business Developers (BDs) to achieve merchant acquisition and retention targets.

  • Develop and implement strategies to drive merchant onboarding, activation, transaction growth, and revenue generation.

  • Build and maintain strong relationships with key merchants and business partners.

  • Oversee the performance and engagement of existing merchants to drive high activity and reduce churn.

  • Conduct market research and analysis to identify opportunities for expansion and improvement in merchant services.

  • Collaborate with cross-functional teams (Operations, Product, Risk, Marketing) to ensure a seamless merchant experience.

  • Track KPIs, prepare performance reports, and provide insights for business growth and market penetration.

  • Ensure compliance with company policies, industry regulations, and operational standards.



Requirements




  • Bachelor’s Degree in Business, Marketing, Economics, or any related field.

  • 3+ years’ experience in fintech, payments, merchant acquisition, agent banking, or FMCG field sales.

  • Strong understanding of the merchant value chain, POS business, and digital payments ecosystem.

  • Proven track record in managing sales teams and achieving revenue or acquisition targets.

  • Excellent communication, leadership, negotiation, and relationship-management skills.

  • Experience working with fast-paced, high-growth environments is an added advantage.



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