• Application Deadline:
• Position: Order Fulfilment & Media Curator



• Job Type Full Time , Onsite



• Qualification BA/BSc/HND , NCE , OND



• Experience 1 year



• Location Lagos




• City Ikeja




• Job Field Customer Care, Success and Service  , Marketing and Communication 
  
  




• Salary Range ₦100,000 - ₦150,000/month
  
  

Salary: ₦120,000 – ₦150,000 Monthly

Job Summary

We are looking for a detail-oriented and creative Order Fulfilment & Media Curator with a strong eye for quality and organization. The ideal candidate will manage the complete order fulfilment process, ensure inventory accuracy, support customer satisfaction, and create engaging behind-the-scenes content for our online community.

This role requires someone who is organized, proactive, customer-focused, and comfortable handling both operational and content-related responsibilities.

Key Responsibilities

Order Fulfilment & Inventory Management

• Process and prepare customer orders accurately and efficiently


• Conduct detailed quality checks on incoming bulk shipments and outgoing orders


• Ensure products are properly packaged and dispatched on time


• Monitor inventory movement and report low stock or discrepancies


• Maintain organized stock records and storage areas


• Coordinate with logistics and delivery partners when necessary

Customer Support

• Respond to customer inquiries regarding orders, deliveries, and products


• Resolve customer concerns professionally and promptly


• Provide updates on order status and ensure a smooth customer experience


• Support after-sales communication and customer satisfaction efforts

Content Creation & Media Support

• Capture behind-the-scenes content related to packaging, fulfilment, inventory, and daily operations


• Create engaging photo and video content for social media platforms


• Assist in showcasing products, order preparation process, and brand activities online


• Support the marketing team with content for promotions and campaigns

Operations & Coordination

• Ensure accuracy and efficiency in daily fulfilment operations


• Maintain cleanliness and organization within the workspace


• Support process improvements to enhance productivity and customer satisfaction


• Assist with other administrative or operational duties when required

Requirements

• Previous experience in order fulfilment, inventory, customer service, or operations is an advantage


• Basic knowledge of content creation and social media trends


• Strong attention to detail and organizational skills


• Good communication and interpersonal skills


• Ability to multitask and work in a fast-paced environment


• Must be computer literate and familiar with basic digital tools


• Ability to work independently and as part of a team

Preferred Skills

• Experience using social media platforms such as Instagram, TikTok, or Snapchat


• Basic photography or videography skills


• Creative mindset with an eye for presentation and aesthetics


• Strong problem-solving and customer handling skills