• Application Deadline:
• Position: Training Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Education / Teaching / Training 
  
  

Responsibilities

Training Delivery:

• Facilitate classroom, virtual, and on-the-job training sessions.


• Conduct orientation programs for newly recruited staff.


• Organize workshops, seminars, and coaching sessions.


• Deliver practical demonstrations and role-playing exercises.


• Ensure active participation and engagement during training sessions.

Performance Monitoring and Evaluation:

• Assess trainees before and after training programs.


• Measure training effectiveness using evaluations and feedback.


• Monitor implementation of learned skills in the workplace.


• Prepare post-training assessment reports.


• Recommend follow-up coaching and development activities.

Client Relationship Management:

• Liaise with client management teams regarding training requirements.


• Provide professional advice on workforce development strategies.


• Conduct periodic visits to client establishments.


• Ensure training programs meet client objectives and expectations.

Quality Assurance:

• Ensure training programs align with hospitality industry standards.


• Promote service excellence across all client properties.


• Monitor compliance with company policies and operational procedures.


• Support quality improvement initiatives within client organizations.

Administrative Responsibilities:

• Maintain training records and attendance registers.


• Prepare training schedules and annual training calendars.


• Develop training budgets and resource requirements.


• Submit weekly and monthly activity reports.


• Maintain a database of training participants and outcomes.

Research and Development:

• Stay updated on hospitality industry trends and best practices.


• Research new training methodologies and technologies.


• Benchmark training programs against leading hospitality organizations.


• Recommend innovative approaches to employee development.