• Application Deadline:
• Position: Restuarant Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Abuja




• Job Field Food, Beverage and Hospitality 
  
  

Job Description

• The Restaurant Manager will oversee the daily operations of the restaurant and hospitality units to ensure excellent customer service, operational efficiency, profitability, and compliance with company standards.


• The role involves supervising staff, managing customer experience, monitoring inventory and sales performance, and ensuring smooth coordination between service, kitchen, and bar operations.


• The ideal candidate must possess strong leadership skills and significant experience in restaurant or hospitality management.

Role Responsibilities

Operations Management:

• Supervise and coordinate daily restaurant operations.


• Ensure smooth workflow between kitchen, bar, and floor service teams.


• Monitor service quality, food presentation, and customer satisfaction.


• Implement operational procedures and company standards.

Staff Supervision and Leadership:

• Recruit, train, supervise, and motivate restaurant staff.


• Prepare staff schedules and manage workforce allocation.


• Conduct performance evaluations and enforce disciplinary procedures.


• Promote teamwork and a positive service culture.

Customer Experience Management:

• Ensure exceptional customer service delivery.


• Resolve customer complaints professionally and promptly.


• Monitor guest feedback and implement service improvements.


• Maintain a welcoming and professional dining environment.

Financial and Inventory Control:

• Monitor sales performance and operational expenses.


• Oversee inventory management for food, beverages, and operational supplies.


• Minimize wastage and support profitability targets.


• Prepare operational and sales reports for management.

Compliance and Quality Assurance:

• Ensure compliance with health, safety, and hygiene standards.


• Conduct routine inspections of operational areas.


• Maintain adherence to company policies and SOPs.

Qualifications and Requirements

Education and Certifications:

• Bachelor’s degree or HND in Hospitality Management, Business Administration, or related discipline.

Experience:

• Minimum of 3 years experience in restaurant or hospitality management.


• Must have strong experience managing restaurant, lounge, resort, or hospitality operations.


• Proven ability to manage high-volume hospitality environments.

Skills:

Leadership and Operational Skills:

• Strong leadership and team management abilities.


• Excellent understanding of restaurant operations and customer service.


• Strong organizational and multitasking skills.

Financial and Customer Service Skills:

• Good understanding of sales management and cost control.


• Excellent communication and customer relationship skills.


• Ability to work under pressure and manage operational challenges.