• Application Deadline: Thu, 18 Jun 2026 00:00:00 GMT
• Position: Head of IT & Business Innovation



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 7 years



• Location Lagos




• City Lekki




• Job Field ICT / Computer 
  
  

Job Summary

• Provide Technology Vision and Leadership in developing, managing, and implementing IT/Business Innovation strategy.


• Liaise with the Business, Manager and Leaders to identify business opportunities and processes that will generate revenue and solve problems using up-to-date technology solutions.

Duties & Responsibilities

• Define the technology strategy, and roadmap in alignment with the organization's services business strategy.


• Manage data management and protection, Information security and riskmanagement.


• Prepare and present executive-level presentations, business cases, and reports supporting the support operation strategy and the function, including representing complex data in a simple yet compelling way to support your position.


• Define, develop and manage a comprehensive and integrated ITSM landscape based on best-practice processes, disciplines, and related toolsets.


• Provide direction on how emerging technologies should be incorporatedbinto our support services to deliver the overall strategy successfully.


• Provide strategic direction and oversight for the full life cycle of design, development, operation, and support of IT systems.


• Develop and control the annual IT and operation budget to ensure that it's consistent with the overall strategic objectives of IT and the enterprise and is within the plan.


• Develop the maturity of support hub to improve efficiency, deliver innovations, and collaborate with other businesses.


• Provide strategic direction and oversight for the full life cycle of design, development, operation, and support of IT systems.


• Run and maintain IT operations through all or some of the following: IT service management, vendor management, customer management, shared IT services, data center, telecommunications, and security.

KPIs

• System Uptime 90%


• Incident Response Time 90%


• Internal Customer Satisfaction 90%


• Disaster Recovery Readiness 100%


• New Technology Innovation & Adoption

Experience & Qualification

• B.Sc Degree / HND in Computer Science or any related field


• Minimum 7 years with bachelor’s degree in Computer Science or any related field


• A minimum of 7 years of IT Solution experience with a BSc degree or HND.


• Experience in a technology services organization.


• Experience in managing a team of more than ten or more individuals.


• Business capability modeling and customer journey mapping techniques.


• Experience in managing complex IT projects.


• Cisco, Sophos, ITIL.