Hospital Billing Manager at St. Ives Specialist Hospital

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 day ago

Additional Details

Job ID
152165
Job Views
25

Job Description






Job Summary




  • We are seeking an experienced and detail-oriented Hospital Billing Manager to oversee the hospital's billing operations, revenue cycle processes, and accounts receivable management across the Group.

  • The successful candidate will be responsible for developing and implementing standardized billing systems,and processes to ensure consistency, efficiency, accuracy, and compliance across all facilities.



Key Responsibilities




  • Develop, implement, and continuously improve standardized billing systems, policies, procedures, and controls across all facilities within the Group.

  • Ensure uniform application of billing protocols and revenue cycle processes throughout the Group.

  • Manage and supervise all hospital billing activities, including patient, corporate, and HMO billing.

  • Ensure accurate generation, verification, and submission of invoices and claims.

  • Monitor and optimize the revenue cycle to improve collections, reduce claim denials, and minimize revenue leakage.

  • Conduct periodic billing audits and compliance reviews to identify gaps and implement corrective actions.

  • Reconcile billing records with clinical, pharmacy, laboratory, and finance departments.

  • Follow up on outstanding claims, unpaid invoices, and disputed accounts to ensure prompt resolution.

  • Prepare periodic billing, collections, revenue, and performance reports for management review.

  • Ensure compliance with healthcare billing standards, contractual agreements, regulatory requirements, and internal policies.

  • Coordinate with HMOs, corporate clients, and relevant stakeholders on billing-related matters, reconciliations, and account settlements.

  • Identify opportunities for process improvement, automation, and operational efficiency within the billing function.

  • Investigate and resolve billing discrepancies, patient complaints, claim rejections, and process deviations.

  • Support internal and external audits and provide relevant documentation as required.



Requirements




  • Bachelor's Degree in Accounting, Finance, Business Administration, Health Information Management, or a related field.

  • 3-5 years' experience in healthcare billing, revenue cycle management, or hospital accounts management, with at least 2 years in a managerial or supervisory role.

  • Demonstrated experience in developing and implementing billing systems, policies, and performance frameworks.

  • Strong understanding of HMO operations, claims management, healthcare billing processes, and revenue cycle management.

  • Proficiency inElectronic Medical Records (EMR), Microsoft Excel, and other relevant software applications.

  • Strong analytical, organizational, and problem-solving skills.

  • Excellent communication, negotiation, and stakeholder management abilities.

  • Ability to drive compliance, standardization, and process improvement across multiple locations.

  • High level of integrity, accuracy, and attention to detail.



Preferred Qualifications:




  • Professional certification in Accounting, Finance, Health Information Management, or Revenue Cycle Management will be an added advantage.

  • Experience working within a multi-facility healthcare group or network of hospitals.



Key Competencies:




  • Billing Systems Development and Standardization

  • Revenue Cycle Management

  • Financial Reporting and Analysis

  • Claims Processing and Reconciliation

  • Compliance Monitoring and Auditing

  • Process Improvement

  • Team Leadership

  • Data Analysis and Performance Management

  • Customer and Stakeholder Relationship Management

  • Strategic Planning and Execution



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