Job Description
Job Summary
- We are seeking a vigilant, disciplined, and responsible Security Officer to ensure the safety and security of the mall, its tenants, visitors, employees, and assets.
- The ideal candidate will be responsible for monitoring activities within the premises, enforcing security procedures, preventing unauthorized access, responding to incidents, and maintaining a safe and secure environment at all times.
- This role requires alertness, integrity, professionalism, and the ability to respond effectively to emergencies and security concerns.
Key Responsibilities
- Patrol assigned areas of the mall to ensure safety and security
- Monitor and control access to the premises by:
- Visitors
- Contractors
- Vendors
- Staff
- Conduct routine security inspections and surveillance of the facility
- Monitor CCTV systems and report suspicious activities promptly
- Prevent:
- Theft
- Vandalism
- Trespassing
- Other security breaches
- Respond promptly to:
- Emergencies
- Security incidents
- Safety concerns
- Customer disturbances
- Prepare and submit incident and occurrence reports as required
- Enforce company security policies and procedures
- Assist in crowd control during events and peak business periods
- Coordinate with law enforcement and emergency services when necessary
- Ensure proper documentation of:
- Visitors’ records
- Incident logs
- Security reports
- Conduct opening and closing security checks of designated areas
- Report security risks, hazards, and operational concerns to management promptly
- Support management with:
- Security risk assessments
- Loss prevention initiatives
- Emergency preparedness activities
Requirements
- Minimum of SSCE, OND, or equivalent qualification
- 2–5 years’ experience in security operations, law enforcement, military service, or a related field
- Strong understanding of:
- Security procedures and protocols
- Access control systems
- Incident reporting
- Emergency response procedures
- Ability to observe and identify potential security threats
- Good communication and interpersonal skills
- Strong attention to detail and situational awareness
- Ability to remain calm and professional under pressure
- Physically fit and capable of standing or patrolling for extended periods
- Ability to work shifts, weekends, public holidays, and night duties when required
- Good report-writing skills
- High level of integrity, discipline, confidentiality, and accountability
Preferred Qualifications:
- Security training certification or relevant professional security qualification
- Experience working in shopping malls, commercial facilities, estates, or similar environments
- Basic knowledge of CCTV operations, fire safety procedures, and first aid will be an added advantage.