• Application Deadline:
• Position: Credit Control Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Finance / Accounting / Audit 
  
  

About the job

• Debt Collection: Proactively follow up on outstanding invoices and overdue accounts via phone, email, and visits.


• Credit Risk Assessment: Evaluate new customer credit applications, analyse financial records, and establish appropriate credit limits.


• Dispute Resolution: Investigate and resolve invoice discrepancies, short payments, and billing disputes to facilitate payment.


• Account Reconciliation: Post incoming payments and reconcile customer accounts accurately within ERP systems.


• Reporting: Prepare regular aging reports and track collection KPIs (e.g., Days Sales Outstanding - DSO) for management.


• Escalation: Implement collection procedures and escalate delinquent accounts to Team Lead.


• Develop and monitor a credit control system in collaboration with sales and marketing, finance, and executive team members.


• Establish policies that follow customer service best practices while ensuring customers submit payments on time.


• Check Customer credit reports, approve or deny applications, and communicate decisions to the appropriate personnel promptly.


• Negotiate payment plans with customers and set loan terms and conditions accordingly.


• Maintain loan records, conduct regular analysis of the credit-control system, and implement changes as needed to reduce bad debts.


• Report any payment issues to the Team Lead on the assigned customers' accounts or the appropriate team.


• Follow up on overdue invoices and payments and implement company collections procedures as necessary.


• Improve debt collection processes.

Must have skills

• Proficiency in financial accounting software and ERP systems


• data analysis capabilities


• Persuasive negotiation


• Tactful communication


• Conflict resolution


• Meticulous attention to details