Job Description
Job Summary
- The Personal Assistant (PA) will provide comprehensive administrative, organisational, and personal support to the Principal.
- This role combines professional office assistance with personal and lifestyle management to ensure the smooth running of both work-related and personal activities.
- The PA will be responsible for managing schedules, coordinating communications, handling personal errands, and ensuring that daily priorities are effectively organised and executed.
- This position requires a highly proactive, dependable, and organised individual who can multitask, show initiative, and maintain professionalism and confidentiality at all times.
Key Responsibilities
Administrative and Executive Support:
- Manage the Principal’s daily calendar, appointments, meetings, and travel arrangements.
- Screen and manage emails, phone calls, and correspondence on behalf of the Principal.
- Prepare reports, presentations, letters, and other official documents as required.
- Organise meetings, take minutes, and ensure proper follow-up on action points.
- Maintain an efficient filing and documentation system (both digital and physical).
- Handle sensitive and confidential information with discretion.
Personal Assistance and Errands:
- Run personal errands such as shopping, banking, pickups, and deliveries.
- Purchase household and personal items as required.
- Coordinate home maintenance, vendors, and service providers.
- Handle bill payments, renewals, and other personal administrative tasks.
- Manage appointments such as medical visits, salon bookings, or family-related schedules.
- Provide general day-to-day personal support to reduce the Principal’s workload.
Communication and Stakeholder Engagement:
- Serve as the first point of contact for the Principal’s office.
- Draft and respond to official correspondence as directed.
- Coordinate communication between the Principal and staff, clients, or partners.
- Represent the Principal professionally in interactions with stakeholders when required.
Operational Effectiveness:
- Anticipate the needs of the Principal and take initiative to resolve issues.
- Ensure smooth daily operations by identifying gaps and proposing practical solutions.
- Maintain high standards of organisation, professionalism, and efficiency.
- Provide regular updates on tasks, schedules, and pending activities.
Performance Expectations
- Efficient management of the Principal’s schedule and priorities.
- Timely completion of all assigned tasks and responsibilities.
- Accurate documentation and follow-up on action items.
- Professional representation of the Principal at all times.
- Demonstrated reliability, initiative, and commitment to excellence.
Qualifications and Experience
- Bachelor’s Degree in Business Administration, Communication, Social Sciences, or a related field.
- 2 - 4 years of experience as a Personal Assistant, Executive Assistant, or similar role.
- Strong proficiency in Microsoft Office Suite and digital communication tools.
- Excellent written and verbal communication skills.
- Proven ability to manage multiple priorities and work under pressure.
Key Skills and Attributes:
- Highly organised and detail-oriented.
- Proactive, resourceful, and solutions-driven.
- Strong time management and multitasking abilities.
- Professional, discreet, and trustworthy.
- Excellent interpersonal and communication skills.
- Ability to work independently with minimal supervision.
- Strong sense of responsibility and accountability.