• Application Deadline:
• Position: Medical Officer (Clinical & Healthcare Operations Associate)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 3 years



• Location Lagos




• Job Field Medical / Healthcare 
  
  

Job Summary

• The Medical Officer will support clinical accuracy, healthcare operations, and patient-facing guidance within a non-clinical, healthcare access environment.


• This role is not a hospital-based clinical role. The Medical Officer will not run a clinic or manage inpatient care. Instead, the role focuses on consultation, review, coordination, and clinical governance within a healthcare access and referral ecosystem.


• The ideal candidate should understand clinical medicine but also be comfortable working in a healthcare business, patient navigation, and preventive health systems environment.

Responsibilities

Clinical & Medical Advisory:

• Provide clinical guidance for patient navigation and referral decisions


• Support triage frameworks to help patients connect to appropriate providers


• Offer consultation support for complex or unclear patient cases within the platform


• Escalate high-risk cases to partner hospitals or senior physicians when necessary

Healthcare Operations Support:

• Assist in structuring patient referral pathways across partner hospitals and labs


• Help standardize communication between patients and healthcare providers


• Support quality control of healthcare delivery experience across the network

Health Content & Education;

• Review medical accuracy of health education content for campaigns such as preventive health, “War Against Sugar,” and chronic disease awareness programs


• Contribute to creation of simplified medical explanations for public education


• Support development of training materials for healthcare outreach teams

Partnership & Provider Engagement:

• Support engagement with hospitals, laboratories, and clinics on clinical alignment


• Assist in onboarding healthcare providers into the ALFORTAL network


• Ensure clinical expectations and patient pathways are properly communicated

Data & Preventive Health Insight:

• Assist in identifying common health trends from patient interactions (e.g., diabetes risk, hypertension risk, lifestyle disease patterns)


• Support preventive healthcare strategy development using real-world data insights

Compliance & Safety:

• Ensure all patient-facing information is medically accurate and ethically appropriate


• Support adherence to medical ethics and regulatory expectations in Nigeria’s healthcare system

Requirements

• MBBS or equivalent medical degree


• Full MDCN registration and valid practicing licence


• 1–3 years post-NYSC experience preferred


• Strong clinical knowledge across general medicine


• Good communication and documentation skills


• Comfortable working in a non-hospital, healthcare technology/business environment


• Interest in preventive healthcare, public health, or healthcare systems improvement


• Ability to translate medical knowledge into simple patient-friendly language