Resort Manager at La Campagne Tropicana Beach Resort

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
8 days ago

Additional Details

Job ID
153147
Job Views
29

Job Description






Duties and Responsibilities




  • Manage daily operations across front office, housekeeping, F&B, recreation, spa, security, and maintenance

  • Set and enforce SOPs across all departments

  • Handle escalated guest complaints and ensure prompt resolution

  • Monitor guest satisfaction scores and drive continuous improvement

  • Manage resort budgets, revenue targets, and cost control

  • Track occupancy rates, ADR, and RevPAR performance

  • Recruit, train, and develop department heads and staff

  • Conduct performance appraisals and manage staff welfare

  • Collaborate with sales and marketing to drive bookings and corporate packages

  • Ensure compliance with health, safety, and regulatory requirements

  • Oversee facility maintenance, renovations, and vendor relationships

  • Report operational and financial performance to ownership or board.



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