• Application Deadline:
• Position: Customer Service Representative



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 0 - 2 years



• Location Lagos




• Job Field Customer Care, Success and Service 
  
  

Key Responsibilities

• Respond to customer inquiries via phone, email, and other channels.


• Resolve customer complaints and escalate issues where necessary.


• Provide accurate information about products and services.


• Maintain records of customer interactions and follow-ups.


• Ensure timely resolution of customer requests.

Requirements

• Bachelor's Degree or HND in any discipline.


• 0–2 years of customer service or related experience.


• Strong communication and interpersonal skills.


• Good problem-solving and organizational abilities.


• Proficiency in Microsoft Office applications.

Ideal Candidate

• Customer-focused with a positive attitude.


• Excellent verbal and written communication skills.


• Able to work effectively in a fast-paced environment.


• Strong attention to detail and willingness to learn.