General Physician (Hausa Speaking) at Health Connect 24x7

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
153458
Job Views
26

Job Description






Position Summary




  • Are you interested to join our dynamic healthcare team as a primary care expert? If yes, Leverage your professional skills and knowledge to deliver exceptional medical care to our patients.

  • Engage with patients, offer expert medical advice, and guide them toward the best level of care, ensuring their health and well-being are always prioritized. Make a meaningful impact and be a part of a supportive and dedicated team.



Duties and Responsibilities




  • Receives calls from patients directly and /or receives calls transferred from Care coordinator and handles such calls as per Health Connect 24x7 policies and procedures.

  • Works to ensure that patients are directed to and receive care in appropriate venue in a timely manner.

  • If problem can SAFELY be handled through advice only, following established standards of medical care and following Health Connect 24x7 policies and procedures, provides such advice and records all information in electronic record format.

  • Works in a team-based environment to help achieve maximum benefit from program through care integration

  • Participates in programs that may be independent of or integrated with other parts of delivery systems involved in tele-monitoring of patients with designated medical conditions designed to respond to telemonitoring data and integrate with patient’s care.

  • Clearly communicate to patients and care coordinators advice and expectations of outcome.

  • Document all encounters in the Health Connect 24x7 Call Center software (Secure access and training will be provided).

  • Be available when on duty to receive warm transferred calls.

  • Time delays in connecting doctor lead todecreased ability to have positive impact with patients.

  • Participating in Company Doctors which includes one to one patient consultations.

  • Attend the Health education and promotion events.

  • Attend the clinical workshops.

  • Maintain accurate and detailed medical records about each patient

  • Performs other duties as assigned



Identify preferred requirements




  • Interested candidates should possess a Bachelors Degree with 2 - 3 years experience.

  • Excellent listening and communication skills for dealing with patients

  • Explain test results and provide patients with plan of care details

  • Strong understanding of examination methodologies and diagnostics

  • Broad knowledge of common medication, side effects and contraindications

  • In-depth knowledge of legal medical guidelines and medicine best practices

  • Respect for patient’s confidentiality

  • Responsible and trustworthy.



Skills & Abilities:




  • Excellent oral and written communication skill

  • Good Computer skills for keeping patient records

  • Excellent time-management to balance calls with system records

  • Flexible to work on shift basis

  • Ability to multi-task, set priorities and manage time effectively

  • Flexible with shift basis.



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